| » What is Knowledge Management? |
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| » Why is Knowledge Management important to your business? |
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| » How can SkillBase assist? |
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| What is Knowledge Management? |
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| Knowledge Management can be defined as the concept in
which an organization consciously and comprehensively gathers, organizes, shares,
and analyzes its knowledge in terms of resources, documents, and people skills. |
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| Why is Knowledge Management important to your business? |
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| Today’s business environment is characterized by
continuous, often radical change. Such a volatile climate demands a new attitude
and approach within organizations — actions must be anticipatory, adaptive, and
based on a faster cycle of knowledge creation. |
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| Some of the current challenges businesses face include: |
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• A growing emphasis on creating customer value and improving customer service
• An increasingly competitive marketplace with a rising rate of innovation
• Reduced cycle times and shortened product development times
• A need for organizational adaptation because of changing business rules and assumptions
• A requirement to operate with a shrinking number of assets (people, inventory, and facilities)
• A reduction in the amount of time employees are given to acquire new knowledge
• Changes in strategic directions and workforce mobility that lead to knowledge loss |
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| How can SkillBase assist? |
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| Based on a proven and previously used methodology
Skillbase’s approach to capturing and reusing knowledge can make a difference to the
desired performance outcome. With our partnership with one of the leading
organizations in the world, SkillBase has access to some of the best KM consultants
and resources in the world – with widespread experience in working with diverse
organizations from the Oil Industry to Financial organizations. |
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| This following information will provide you with a brief process
for implementing a Knowledge Management Initiative that is used by Skillbase. You may be
interested in just some or all of the below steps of effective Knowledge Management.
Although they are listed as separate and sequentially, they eventually need to be considered
as inter-related components, as part of a holistic approach to Knowledge Management. |
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1) Knowledge Management Assessment and Survey
Help you to quickly assess your organisation or teams orientation and readiness for
knowledge management. |
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2) Knowledge Management Education
The organisation and its personnel may be totally new to Knowledge Management and be glad
to start from the beginning and simply 'soak up' anything they can, or the organisation
may be familiar with Knowledge Management and keen to improve your understanding further. |
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3) Knowledge Management Consulting
Provide you with a good understanding of Knowledge Management a well proven and robust KM
methodology that will help develop a compelling KM Strategy and Business case. |
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4) Knowledge Management Roles and Responsibilities
Assist you with identifying and implementing the new Knowledge Management Roles and
Responsibilities. The new roles and responsibilities that need to be performed to
implement the strategies and perform the processes for effective Knowledge Management
implementation. |
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5) Knowledge Management Processes, Methods and Tools
Assist you with evaluating, piloting, designing, improving and implementing improved
knowledge driven work practices, processes, methods, tools and techniques. |
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6) Knowledge Competencies
Assist you with developing and managing the new knowledge competencies to be able to
perform the new Knowledge Management roles and responsibilities, perform the new
Knowledge Management processes and methods, and to use the new tools and knowledge
technologies. |
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7) Knowledge Networks
Assist you with developing and/or participating in effective Knowledge Networks and
Communities of Practice to be able to better suface and share the most valuable tacit
knowledge that often gets locked away in the heads of individuals. |
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8) Knowledge Management Technologies
Assist you with developing and implementing the new hardware and software technologies,
such as Knowledge Portals, Knowledge Servers, Knowledge Bases and Collaborative work
spaces to support the new Knowledge Management Processes, Methods and Tools. |
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9) Knowledge Management Measures
Assist you with measuring the effectiveness of implementing Knowledge Management and
the Business benefits derived.
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