Every resource allocated, every dollar spent, and every business application deployed MUST contribute to positive business results. Business Technology Optimization (BTO) helps ensure positive business results.
With BTO, IT leaders can reduce costs and make better business decisions by:
• Allocating budgets based purely on business priorities
• Measuring IT effectiveness and efficiency from a purely business perspective
• Automating key processes across the enterprise
The mission of “Operational Excellence” is a collection of challenges. Managing the various IT components ‘pro-actively’
Service Management helps organizations better manage their IT infrastructure, to more effectively and efficiently deliver IT services. IBM Tivoli collections of tools are a good example of effective Service Management that can help ensure IT service continuity by:
• Optimizing costs by automating reactive IT management processes
• Creating resilient IT services
• Improving productivity with a predictive approach to IT management
• Managing compliance and risk in the IT environment
• Providing data integrity and audit readiness
Security or Risk Management
When technology serves its owners, it is energizing. When it gets into the ‘wrong’ hands, it is oppressive.
Besides a technological component, security is also very much about people.
Businesses approach security as they do most other business uncertainties: in terms of risk management. Organizations try and optimize their activities to minimize their cost–risk product, and understanding those motivations is important to understanding computer security today.
It makes no sense to spend more on security than the original cost of the problem, just as it makes no sense to pay liability compensation for damage done when spending money on security is cheaper. Businesses always look for financial sweet spots—i.e. adequate security for a reasonable cost, and if a security solution doesn't make business sense, a company would normally not do it.
Who owns the data on your computer?
Initially it was only malicious hackers trying to own the information on computers. Using worms, viruses, Trojans or other means, they would try to install some virus program onto a system. Once successful, they would sniff passwords, make fraudulent bank transactions, send spam, and initiate phishing attacks and so on.
Today, companies use software as a conduit to collect marketing information, deliver advertising or do whatever it is their real owners require. And there are software companies that are trying to make money by pleasing not only their customers, but other companies they ally themselves with. All these companies want to own your computer.
Compliance, complexity, speed of change, and cost are driving the need to evolve IT from a technology to a business focus. SkillBase has helped dozens of organizations meet business challenges with IBM Tivoli products like:
Data Storage Management Solutions
http://www-306.ibm.com/software/tivoli/solutions/storage/
Security Management Solutions
http://www-306.ibm.com/software/tivoli/solutions/security/
Server, Network and Device Management
http://www-306.ibm.com/software/tivoli/solutions/server-network-device/
However, Systems/Service management tools are never a one-size-fits-all proposition, particularly for small enterprises that may have fewer nodes to manage, but the flip side is fewer people and dollars to go around.
Automation is key to staying focused on business priorities rather than getting bogged down in day-to-day tasks like patch management. But few small and midsize businesses can justify the high cost of entry for automation tools, even though their need is just as great.
SkillBase has the expertise to assess the business problems and match them with appropriate processes and tools.
We help leverage our practical experience from proven consulting services to maximize your current investments and make Service Management actionable. SkillBase has extensive experience helping customers implement solutions by applying best practices from Information Technology Infrastructure Library (ITIL), enhanced Telecomm Operations Map (eTOM), Control Objectives for Information and related Technology (CoBIT) and Capability Maturity Model Integrated (CMMI) in customer environments.
SkillBase will help you automate at the pace right for your organization. You may choose to start with your most labor intensive IT tasks such as backup and recovery, provisioning, deployment and configuration of resources. You can maximize your current investments by relying on the regional practical experience, deep technical skills and proven consulting services, gained from successful engagements delivered by SkillBase.
SkillBase Offerings:
• Collect--- We gather information about your business challenges, processes, people and match a solution that will assist you successfully optimize business outcomes. Helping you shift the focus from systems management to business outcomes.
• Deploy--- We have several specialists that understand the technology. We help you introduce the technology in the most effective way.
• Support --- We help you maintain the technology so it continues to meet the business requirements.
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